Forum Discussion
lyle2973
4 months agoNeighbour
I can't redeem any telus rewards
I have been trying for months to redeem different types of rewards and always get the same message Due to a recent update in your contact information you are temporarily unable to redeem this item. ...
TimLight
8 days agoNeighbour
Have the same problem, been trying for months! Have enough points but cant redeem.
- TELUS_Support6 days ago
Official Support Team
TimLight Can you try clearing the cookies and cache from your browser then try again? This could be due to an stale token.