Forum Discussion
How to cancel
Does anyone know how you cancel your account? My wife and I moved on Sept 23, and were supposed to have our service come with us. Instal was delayed twice, on sept 25 we were informed no install was ...
TELUS_Support
Official Support Team
Official Support TeamHi there, We’re sorry to hear about the inconvenience you’ve experienced with your move and service installation. We understand how frustrating this can be. Can you send us a private message? We'll get someone to assist you.
- TELUS_Support
Sorry that happened. Can you send us a private message? We will escalate this and get someone to assist you.
- Hi! We have tried calling several times and got nowhere. We have told them to cancel the service and it still has not been cancelled.
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