Forum Discussion
How to Cancel My Services
After being with Telus for 10 plus years. I am deciding that it's time to cancel my services. Random charges appear and then I waste about 45 minutes trying to contact an agent. One even hung up on me today after I asked them to repeat, they were mumbling so I did not hear the question they asked. Telus customer support has gone downhill and I'm done with it. How do I cancel?
4 Replies
TELUS_SupportOfficial Support Team
Hi NateTheGreat91 - You'd have to speak with our customer service team. We'll send you a private message to investigate these new charges though
After further poor service from Telus, I will be taking my business elsewhere. Not that anyone on here cares, but Telus has become so brutal that I cannot stand it anymore. As soon as my promotional rates are over, I will be cancelling everything and switching. I will be telling everyone about my experience and why they should pick a different provider.
- TELUS_Support
Hey! We really hate to hear this and totally get why you're frustrated. We don't want you to leave feeling this way. If there's anything we can do to help, we're here. Feel free to shoot us a PM if you want to talk about it.
