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BANFATHI's avatar
BANFATHI
Helpful Neighbour
2 years ago
Solved

horrible service

I am continually be charged for services I haven't received. I am on the fourth month in a row where TELUS has screwed up my bill. I have received only one bill where they could actually charge me an...
  • TELUS_Support's avatar
    TELUS_Support
    2 years ago

    We can try to take a look for you. Feel free to send us a private message and we can discuss further, thanks.

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Hi BANFATHI we would like to help resolve this issue. Please send us a private message and we will be more than happy to help with your issues

BANFATHI's avatar
BANFATHI
Helpful Neighbour
2 years ago
I have been charged late charges and I’ve received one for service I’ve actually received and for some reason you keep sending my bill to an email that I didn’t use on my account.


Sent from my iPhone
  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    We can try to take a look for you. Feel free to send us a private message and we can discuss further, thanks.

    • BANFATHI's avatar
      BANFATHI
      Helpful Neighbour
      2 years ago

      The post was never excepted as a solution. 

    • BANFATHI's avatar
      BANFATHI
      Helpful Neighbour
      2 years ago
      TELUS has charged me late fees even though I have only received one bill that was properly charged.

      Carla
      Sent from my iPhone
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