Forum Discussion

TroyL's avatar
TroyL
Neighbour
11 months ago

Home security fiasco

hello all.....anyone have success in actually returning equipment once you terminate their ridiculous contract? I was on hold for 2 hours, and requested to speak to a manager. From there I spent anot...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
11 months ago

Definitely not the experience we want our customers to have. Have you been able to get through to our team for assistance with this?

  • TroyL's avatar
    TroyL
    Neighbour
    11 months ago
    I can’t even tell if you’re a legit Telus rep.

    Sent from my iPhone
    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      11 months ago

      As this is our official Support handle, yes we are.

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