Forum Discussion

Driftshepard's avatar
Driftshepard
Organizer
2 years ago

Help with trying to have my access to my tels account on the app a

I've been trying to see my account with the telus app and have had the telus and the support help me with regetting account to the telus app the account has been linked and then also deleted and resign up and still no able to see with the app 

13 Replies

    • Driftshepard's avatar
      Driftshepard
      Organizer

      I'm still needing help with the telus app nothing has work form both the on store and on the call support 

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Can you walk us through what happens when you try to log in? I know you mentioned you can't see anything but is this happening after you've entered your credentials or do you not get the login challenge? If you're able to log in, what exactly is presented?

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        We could investigate with you and get you some help with that. Feel free to send us a private message and we can discuss further.