Forum Discussion
Having problems accessing my rewards page
Good morning. After logging into MyTelus Home page, I clicked on "Go to your Rewards Account" link On the resulting page, I clicked on the green "Access your Rewards" button On the resulting page,...
Am having same issue but for me it tells me i cant be enrolled in rewards as its for alberta and bc customers only. But i live in Edmonton alberta and have used my rewards in the past. I think the rewards page is broken at the moment 🤷:male_sign:
Nicpre I have noticed over the years you can't access your account - rewards at the end of billing cycle. You have to wait about 3 days to do anything in your account. Your problem you best get in touch with billing. I just looked at my rewards a few minutes ago. Reboot computor and remove history some times clears things up. Polecat
- Ive tryed all what your saying clear the web browsers cache and history restart your pc or mobile device 🤔 . I will however try again on Tuesday after the long weekend. I just find it weird that it gives me an error saying i don't qualify for any rewards there only for bc and alberta residents. But i live in alberta lol. But ive used rewards in the past with no issues.
