Forum Discussion

Neighbour

6 months ago

Has anybody been charged for telus and nothing was even hooked up? N they wont pay me back

Icon for Official Support Team rank

Official Support Team

6 months ago

Hi there, we will send you a private message.

Related Content

Prevent Accidental Roaming Charges
Mobile devices automatically connect to the strongest available network signal. Near international borders, particularly along the U.S.-Canada boundary, your phone may connect to foreign towers and t...
A-B
10 days ago
64Views
0Comments
Hidden Cancellation charges...
So after 2 years with TELUS, the only product worth retaining is Gig fibre internet, that's if you have fibre installed to your property. I signed an agreement following a 'Salesman' cold call. F...
Solved
MrSL
8 months ago
2.7KViews
5Comments
Premium Pack charges
I have 2 Premium channels in my Optik TV package. Mid month, I removed the plus part of the Netflix pack, removed Apple TV+, and added Crave. I received my billing today, and I see that my charges ...
Solved
vicpamr
8 months ago
1.3KViews
4Comments
Unexpected additional charges
I have been a Telus customer for 4+ years and I recently moved my 3 numbers back from Koodo. It was during a promotion that included waived connection fees. However, I was charged and got a bill 4x t...
Solved
Noahkun
11 months ago
1.1KViews
3Comments
New $5 security system maintenance fee charge
Would someone be able to explain to me just what I get for this new $5 security system maintenance fee. I can't find any info on the Telus site what this is for. Thanks
Solved
BunkerC
9 months ago
4.8KViews
10Comments