Forum Discussion
Myoptic1
2 years agoFriendly Neighbour
Google Account Password not Accepted
I am on the android Optic TV and not able to use the "voice feature on the TV Remote. I am repeatedly trying to prove it is my google account with my password login. But it just goes into a loop and...
Myoptic1
2 years agoFriendly Neighbour
I was able to clear cache as suggested but unsuccessful fix.
When I tried to unlink Google Home (Android 14) and Android TV there was no link / unlink option under Security & Privacy Tab.
Rebooting did not solve the problem.
The problem may because the "Account ID" (TV Settings) is different than the "Account Number" on the Telus Bill. Unless they should be different numbers.
Problem still not resolved!
Any suggestions?
TELUS_Support
Official Support Team
2 years agoYou'll probably need to speak with our Tech Support team to have this investigated. Feel free to send us a private message if you'd like for us to connect you.