Forum Discussion
Gold Tier - Zero Balance Telus Reward points?
I subscribe to two services thereby qualifying for Gold Tier status in the rewards program. However my balance shows "zero" despite being eligible for 2x each dollar spent on collective monthly billing.
Is there a secret handshake or something required before point start accruing? We've been with Telus for about 3 years.
Stumped,
/DLee
3 Replies
The private message link was rejected when i clicked on it. Other suggestions?
TELUS_SupportOfficial Support Team
Hi DLee - they do expire after some time. Please go back to your messages and we'll send you another one
- TELUS_Support
Hi DLee we can take a look into this if you're still showing a balance of 0.
We'll send you a private message
