Forum Discussion
Gift card issues
I redeemed 23000 pts for a Roots gift card. Went to use it, it says invalid. Roots has bounced me to a website that says it currently cant help, how do I get help to actually use what I have earned? ...
I had the same problem with the Roots gift cards purchased in June. The redemption for the e-gift cards, and the active links, now show up in my Rewards history. This was resolved today, 8 weeks later. This was definitely not a rewarding experience.
- Good to see the “Telus Experts” are on this with care and customer centric attention….Kind regards,Rob[mod edit - private info removed]
