Forum Discussion

Myke's avatar
Myke
Neighbour
6 years ago

For a teleCOMMUNICATIONS company...is telus's communications....not very good...?

I jumped on one of the promos for Gigabit fibre and TV, having one telus mobility user already in the house.   Communications I've tried to have with telus: 1. Change one of the theme packs. Answe...
NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
6 years ago

Linking of accounts is general support, not technical support. Tech support is for services not working, not account, billing, or package choice.

 

Telus does not offer support for non-Telus hardware, such as Slingbox or other manufacturers remotes.

 

Yup, even the installers sometimes have to wait for their Tech support, particularly if a bunch have to access it at the same time. Finding the perfect balance between supply and demand is a challenge.

 

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