Forum Discussion
Solved
Fine Print Scam
Why doesn't Telus notify me via email when my 2 year contract is about expire so I don't get a $100.00 surprise increase.?
Hi rd1949 - Your service agreement is listed on your My TELUS account and can be looked at at anytime.
We also list the end date of discounts every month on the bill from their start. To easily keep track of your bill and service agreements we also have the My TELUS app for your convenience. Email is the least reliable method of communication as an error can prevent the email from going out. The best way to keep track is to check your My TELUS as that will be up-to-date throughout your tenure with us
- Email works for my dental appointments. What's the difference
TELUS_Support
Official Support Team
Official Support TeamHi rd1949 - Your service agreement is listed on your My TELUS account and can be looked at at anytime.
We also list the end date of discounts every month on the bill from their start. To easily keep track of your bill and service agreements we also have the My TELUS app for your convenience. Email is the least reliable method of communication as an error can prevent the email from going out. The best way to keep track is to check your My TELUS as that will be up-to-date throughout your tenure with us
