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Europe 30 day roaming
I was told that the above pass will not cover my calling home to Canada - will only cover calls within the country. They double checked with their lead . They said that even with the pass I will be c...
Hey Sherry74 - I logged in to my TELUS and when you click on the plan you can see the following:
TELUS_Support
Official Support Team
Official Support TeamCan you confirm the name of the roaming pass you're looking to add? Is it one of the following?
Explorer Roaming Pass 75
Explorer Roaming Pass 80
Explorer Roaming Pass 150
Explorer Roaming Pass 155
None — it is called the 15 day or 30 day Europe Pass - something other than the above options. Thx
- TELUS_Support
Hey Sherry74 - I logged in to my TELUS and when you click on the plan you can see the following:
I did not hit on it because I was afraid it would initiate it at the moment of opening it. Thanks (strange that the call centre advised no calls to home, just calls and text within the country. I am pleased that they are covered as they would be on the day roaming pass. Thx for all your help
Just one other thing - with the pass , am I correct we will be covered for travel within each of the listed European countries we visit , but , as an example, we are in Portugal and we need to call a hotel in Spain, those calls will not be covered and will incur the extra rates?
- TELUS_Support
All calls outside of the included destinations are not covered. That information is also below the plan:
