Forum Discussion
DM3
1 month agoNeighbour
Equipment Return
Hi,
I dropped off my Telus equipment for return at the post office on July 2nd, and realized hours later that I forgot to add my Telus billing account number to the package.
The tracking number is:
[Mod Edit: removed tracking #]
Is it possible to get my information associated with the package?
Thanks
2 Replies
- TELUS_Support
Official Support Team
Hey DM3! No need to worry this happens all the time. As long as Canada Post scanned that return label, we can track the package down and link it back to your account.
- TELUS_Support
Official Support Team
Hey DM3 - we can add your tracking number to your account. We'll send you a private message to take care of this