Forum Discussion
Equipment not arrived at Telus
I sent out my equipment as I cancelled my account at Telus. Equipment was mailed right after the recent Canada Post strike and after 6 weeks, I am told it hasn't arrived yet and have a fee to pay... Anyone in the same situation?
5 Replies
TELUS_SupportOfficial Support Team
Hi there, send us a private message with your tracking info so we can look into this for you.
Hi,
I thought I replied 2 weeks ago by email. It seems you can’t be reached as I’m charged now for late mailing… how can I get in touch? It seems rather complicated on my end. I have the tracking number.
- TELUS_Support
Hi there, we will send you a private message.
- Thibaut
Sent from my iPhone
If you did not get a Telus return label or sent it registered, you may be hooped.
If you did one of those, great, send them a copy with your bill
