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Deceased payees
Both individuals who have had their names on the Telus bills are deceased since 2019. The executor refuses to put their name on the bill. If the bill is not paid, how would Telus know who to contact? ...
Normally, the executor has the billing name changed to the estate of the the deceased and the billing address to that of the executor and then terminate the the service.
If the executor is using the service for their own benefit, and charging the estate for the cost then the estate beneficiaries should be asking for an explanation and for the estate to be reimbursed.
NFtoBC
Community Power User
Community Power UserNot only it is legal for the executor to refuse to put their name on the bill, it would be expected! All property and contracts should be in the name of: "The Estate of [the deceased]" but since clearly the deceased cannot use telecommunications services, the biggest question is why the services have not been discontinued, and placed into name of the current consumer.
In the case of an unsold property in the estate where it is remotely monitored, it can be. "The estate" can use services....
