Forum Discussion
Charlie1234
7 months agoOrganizer
Data Promo Disappeared from Pre-Paid Account
I ported my senior parents over to Telus for their one-year prepaid plan with the data bonus but after the first month, it's completely disappeared from the account and they have no data. I have t...
TELUS_Support
Official Support Team
7 months agoHey Charles! We've replied back to your private message about your parents' plan and data bonus. Let's get this sorted out for them right away!