Forum Discussion
Charlie1234
10 months agoOrganizer
Data Promo Disappeared from Pre-Paid Account
I ported my senior parents over to Telus for their one-year prepaid plan with the data bonus but after the first month, it's completely disappeared from the account and they have no data. I have t...
TELUS_Support
Official Support Team
10 months agoHey Charles! We've replied back to your private message about your parents' plan and data bonus. Let's get this sorted out for them right away!