Forum Discussion
Customers with dementia or alzheimers
Why doesnt telus offer plans for old citizens that might have problems managing their finances. Racking debt and interest on late payments should not be the modus of operation for a telecom company. T...
NFtoBC
Community Power User
Community Power UserA responsibly family member could set up automated payments for the phone from the elder’s bank account, as they will need to do for all other payments there might be.
I suggest power of attorney in this case. We had to do this for my grandmother, this is a family or caretakers responsibility. There is no way for any company to collect this information or act on a clients behalf.
