Forum Discussion
LeftyNorth
2 years agoNeighbour
Credit Reporting Agencies
I understand why Telus would pull a credit report when establishing a new account. That's a normal business practice. What I do not understand is why Telus reports the account activity each month t...
TELUS_Support
Official Support Team
2 years agoTELUS reports account activity to credit bureaus to maintain transparency and help customers build their credit history. This is standard practice for services. We understand how this might seem unusual compared to other utilities. Reporting activity to credit agencies ensures compliance with industry standards and provides accountability on both ends.