Credit derogatory mark

Hello bdawn33, I completely understand how frustrating it is to feel like you’re stuck in a loop between two companies, especially when your credit health is on the line. Getting a "no-access" response on an account you’ve already closed is a headache no one needs.

I want to help you break this circle. When an account is moved to a third-party agency, our front-line systems do "lock" for security, but that doesn't mean your history has vanished—it just requires a specific team to unlock the paper trail.

The first step is to located the account in question and we'll need more information. We'll soon send you a private message in order to help and we must do it privately for security reasons of course, thanks.