Forum Discussion
BigG667
27 days agoNeighbour
Crave TV issues
I have a subscription to the Crave Premium but I can’t access all content or download shows on my IPad. This happens frequently in which I am able to sign in and everything will work fine and then I’ll get locked out. I can sign in and watch free content but many shows are still locked out. I checked my Telus account and I am paying for premium so I should be able to watch anything on Crave. I can’t understand why I keep getting locked out. I can’t be the only person with this problem.
3 Replies
- BigG667Neighbour
I’m able to log in to the Crave App on all my devices with My Telus credentials, but unable to access a lot of the content. (Shopping Cart Displayed). I have a subscription for Crave Premium through Telus which should allow me to download content for offline viewing on my iPad. I have been doing this for years and now I can’t go one week without the Crave app crashing. I have been researching online and this is a common problem.
- TELUS_Support
Official Support Team
Gotcha. We'll send you a private message to discuss further, check your Inbox!
- TELUS_Support
Official Support Team
That's odd. So you've downloaded the Crave app and made sure you're using the correct My TELUS credentials?