Forum Discussion
Converting Telus Rewards limit
I am trying to convert my Rewards to Westjet points, but it is grayed out and it says I have 0 transfers left. I have transferred my points 3 times before, but I thought the counter would have reset by now, and I can't find any documentation that says there is a limit to transferring points. Does anyone have this issue, or know the amount of time before the counter resets to be able to transfer more points?
1 Reply
TELUS_SupportOfficial Support Team
Hey brianbush! Manual point transfers can be super annoying with these system limits. If you want to bypass the blocks entirely, you can actually turn on the automatic transfer option in your portal settings.
When that's enabled, your points will automatically roll over to your WestJet account in smaller increments of 1,000 points whenever you earn them, so you don't have to deal with the manual headache or worry about running into these blocks anymore.
