Forum Discussion
Converting Telus Rewards limit
I am trying to convert my Rewards to Westjet points, but it is grayed out and it says I have 0 transfers left. I have transferred my points 3 times before, but I thought the counter would have reset ...
Update: I checked today and can now see the transfer your rewards option under Rewards Profile. My issue now is the same as the user who started this thread. Why is the transfer count at 0? I have over 27k points that I'd like to transfer to WestJet but the system won't let me.
Having the automatic 1,000 points per month transfer is of minimal benefit as I'll never get them all transfered over as I get over 1,000 points added each month through my Telus services subscriptions. All I need is a one-off transfer of the 25k points then I can let the automatic transfers happen thereafter.
TELUS_SupportOfficial Support Team
Have you already done three transfers this year? There's actually a yearly limit of three point transfers per account, which is possibly why it's not allowing the transfer this time to occur.
