Forum Discussion
sthomps17
19 hours agoJust Moved In
Contract renewal doubled in price
Our Internet contract expired and when I called to discuss renewal options, I was told that after all the discounts I was eligible for our new monthly rate would be $120+tax- double what we're paying...
TELUS_Support
Official Support Team
10 hours agoWhile advertised introductory promotions are structured for new line setups, there's also regularly offered renewal discounts and plan options designed specifically for existing customers. I definitely don't want you to feel stuck waiting on hold or feel forced to leave us over this and will send you a PM shortly to securely verify your account info and take a look.