Forum Discussion
joancarles
2 years agoNeighbour
Contact Telus
Trying to contact Telus on the phone, been waiting for an hour already...
Why can`t Telus hire some more helpdesk folks? Response times is at par with wifi speed, geez
4 Replies
- joancarlesNeighbour
Guess what, after 1 hour and 25 minutes, phone call dropped. Should I dare to retry?
- TELUS_Support
Official Support Team
Sorry about the long wait. Were you able to get through to our team for assistance?
- joancarlesNeighbour
Yes, by setting up a call back, it's not immediate though as first available time slot was following day, but that's ok. No way I'll try again calling Telus directly unless maybe first thing in the morning, as suggested.
- NFtoBC
Community Power User
Try first thing in the morning.