Forum Discussion
DAS123
5 months agoNeighbour
Collection Agency - Telus Account Error - can I please speak to a human???
Hi There, I have multiple accounts with Telus all of which are fully paid and up-to-date. A collections agency has been contacting me regarding a purported amount owing on a Telus account. I thought...
TELUS_Support
Official Support Team
5 months agoHi - We’d like to make this right. Please feel free to send us a private message to TELUS_Support with your account details. Thanks for your patience — we appreciate you bringing this to our attention.
Related Content
Received a collections notice for an account closed 2 years ago with a $0 balance
I closed my TELUS account in May 2024 and received a final email confirming that my account balance was $0. Now, almost 2 years later, I received: an email from TELUS saying I have a bill credit d...Solved112Views2Comments