Forum Discussion
Lynn63
3 years agoFriendly Neighbour
Charged for on demand and not us
My 88 year old mother lives alone ! Rarely has company, and has been being charged for demand rentals for months now , for one month 24 movies !! I have a pin on her demand , she can not access at all...
Fabylous
3 years agoNeighbourhood Alum
Hi Lynn63, it seems there may be an overview of the subscription. Did you login to her account to see what she is suscriptions that are chosen?
- Lynn633 years agoFriendly NeighbourWhat do you mean subscriptions ? She can’t access on demand at all , as I have pins she would have to apply , and she does not know that at all . Also we got her the life line button and the contract was for one year starting Feb 2023 at 35 / month , since then they have charged 70 some months and 75 for June . It’s never ending mess ups ! I am so overly frustrated. I really appreciate you replying to my issue 😊
- st01063 years agoAdvocate$35-40 for 24 on-demand ppv movies is pretty cheap. Was Crave, Starz, Super Channel or stuff added?
- Lynn633 years agoFriendly NeighbourIt was a 103 for 24 movies in one months bill , also no channels added and this is what I mean the charges make NO sense..
- Fabylous3 years agoNeighbourhood Alum
Hi Lynn63 I'll send you a message and see how we can help further. Thanks
- Lynn633 years agoFriendly NeighbourWhere did you send me a message ? Just trying to find it