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Can't reset my password for My Telus
I have two problems: 1. I am having trouble with my Outlook account, and I was hoping to retrieve my email messages directly from my Telus account. However, I forgot my Telus password and I can't...
That link is not for Telus email.
To access your Telus billing and make changes to your account via a web browser:
My TELUS - Log in to manage your TELUS account | TELUS
For email:
The username should be the same but the passwords aren't necessarily so.
Hope I can piggyback on this topic. Having the same issue with accessing email via Outlook starting this week with my POP3 credentials not being accepted. Incidentally, I received no notification of this change from Telus, either this week or last year when this authentication issue seems to have first been raised. Telus phone support Friday was not useful, apparently completely unaware of this issue.
I am on Office Home and Business 2019. The current email setup documentation says Outlook 2016 and earlier are no longer supported, implying I should still work:
Does anyone know exactly what versions of Outlook support upgraded authentication?
- FuzzyLogic
Community Power User
Outlook 2016/2019 may or may not work. I was unable to get 2016 to work with Telus email. I currently have 2021 and it's working fine.
Microsoft claims that 2016 and above should work:
But there are differences between the retail version and the corporate license version (LTSC) so one may work and the other not.
