Forum Discussion
Ivy-Elle
12 months agoNeighbour
Can't link account?
Hi. I just signed up for Home Security on Monday and they are installing it tomorrow. I'm trying to set up My Telus account and when I put in the account number I was given and my postal code I get t...
- 12 months ago
Generally speaking, the system is in a holding pattern until services are installed and working. Once that's done, your account details should starting flowing on the backend.
TELUS_Support
Official Support Team
12 months agoGenerally speaking, the system is in a holding pattern until services are installed and working. Once that's done, your account details should starting flowing on the backend.
Ivy-Elle
12 months agoNeighbour
Thanks, I was eventually able to get through on the phone and they did clarify things for me. The email I got prior to installation was a little confusing (or I was just reading it completely wrong, lol). All installed and running now.