Forum Discussion

Ivy-Elle's avatar
Ivy-Elle
Neighbour
12 months ago
Solved

Can't link account?

Hi. I just signed up for Home Security on Monday and they are installing it tomorrow. I'm trying to set up My Telus account and when I put in the account number I was given and my postal code I get t...
  • TELUS_Support's avatar
    12 months ago

    Generally speaking, the system is in a holding pattern until services are installed and working. Once that's done, your account details should starting flowing on the backend.