Forum Discussion
Can't Download Bills on App
For a while I have been trying to download bills via the Telus app but keep receiving an error message. I thought this would be fixed following the app update of the other day but alas no. Is there a fix for this? I can download bills by logging on to the website but not the app anymore.
Also, the AI engine on the app has stopped working too.
1 Reply
TELUS_SupportOfficial Support Team
That is a bit strange, so you are able to download them from the website? Can you try uninstalling the app, reinstall, and then test the download?
