Forum Discussion
Cancelling Home Sercvices
3 months ago I renewed my Telus business phones on to a new plan and switched my Telus Home plan to business. They were to cancel all of my home services but did but did not and continue to bill me i...
I have been on the phone in one hour segments five times with no available members and no call backs. I have been given numbers to call with extensions provided and the call immediately drops out. So So disappointed with your so called customer service. I will recommend your services to absolutely no one. All I want to do is discontinue my diseased father's services before you charge us with another months services. TELUS you should be ashamed of how you care for your customers.
TELUS_Support
Official Support Team
Official Support TeamHello jbroughton19, first I'm very sorry about this situation and I express my sincere sympathy to you and your family. We'll send you a private message shortly in order to look into this with you, thanks!
