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Lana0212's avatar
Lana0212
Neighbour
9 months ago

Can not register to my Telus

I completed my Telus registration. When I click on complete registration, I will click on the link in which the information to complete the registration is the phone number and PIN service. But when I entered my phone number, it was rejected and said that my phone number was invalid. I don't know about Customers service PIN.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi Lana, the Customer Service PIN would be a 4-6 digit numeric password you would have setup with TELUS when you activated your account. Can you try using that instead of your phone number and see if it works?