Forum Discussion
GForbes1
2 years agoFriendly Neighbour
Billing problems
So this is a little long but: I had the talk and messaging 10 plan, as I don;t use my phone a lot. Telus raised the price from $10 a month to $13. OK, whatever. I have it charge my credit card di...
TELUS_Support
Official Support Team
2 years agoIt does sound like it's set to renew from the balance (at least the behaviour suggests it is) and your balance may not be set to auto-renew from a credit card. Are you able to confirm this when you log into your account?