Forum Discussion
Billing Mistake
When I log into my account I'm told the account is overdue. Your bill is overdue. Please pay the full balance now. I'm setup for pre-authorized credit card payments. I checked my credit card accoun...
Same thing happened to me too for Julys bill. Initially it said balance $0 and paid for. Even posted on my visa. I logged in today for something else and to my surprise it shows July bill overdue. I even confirmed with transaction history that it was paid and it's on my visa statement. I use pre auth too. There must be a glitch since there's a few topics on this lately. I left a message on their chat and fb but still no reply yet. I didn't want to wait for an hr on the phone for to speak to someone. I'm just glad I'm not the only one so I know it's their system.
