Forum Discussion
Billing Issue
In the past 4-5 months every since my initial contract with Telus expired and I have re-negotiated my new agreement. I had to reach out to telus every single month because they keep sending me a diff...
Update- Got a hold of an agent after an hour, he said the $5 on the bill are monthly charges for the camera they sent me. Which I was told was free with no extra charges/month it was all going to be within the $118.86 plus gst. That agent was unable to help me and transferred me to a next department for cancellations. I am over 1.5 hrs into the call and no resolution, this is just ridiculous.
