Forum Discussion
chucknbetty
2 years agoNeighbour
Always "temporarily unable to redeem this item... please try again later"
Every time I attempt to redeem points (of which I have many), I select the phone number verification (either call or text, doesn't matter) and I get "You are temporarily unable to redeem this item. Y...
TELUS_Support
Official Support Team
2 years agoCould you please send us a private message so we can look into your account details, verify the situation, and proceed with the necessary steps?
Mikderby
2 years agoNeighbour
I’ve tried clearing cache, clearing cookies, rebooting.
I’ve used the App, Chrome, FireFox, and Safari.
It has been a persistent problem for several weeks.
ALL I WANT TO DO IS REDEEM SOME POINTS!!!!!
- TELUS_Support2 years ago
Official Support Team
We can try to help if you send us a private message