Forum Discussion
chucknbetty
2 years agoNeighbour
Always "temporarily unable to redeem this item... please try again later"
Every time I attempt to redeem points (of which I have many), I select the phone number verification (either call or text, doesn't matter) and I get "You are temporarily unable to redeem this item. Y...
TELUS_Support
Official Support Team
2 years agoHi chucknbetty - we can help troubleshoot the issue. Please send us a private message so we can get started
RTaylor
2 years agoNeighbour
I have the same issue. I can't seem to message you though. Can you please help me? I can only redeem "contest" entries and nothing else.
- TELUS_Support2 years ago
Official Support Team
We'll send you a private message to inquire, thanks.