Forum Discussion

JeffG6363's avatar
JeffG6363
Friendly Neighbour
2 years ago

Agreeement

I was using Shaw as a provider and had 2 months left on my 2 year contract. I had a Telus salesman knock on my door selling Telus services for internet and TV. He went through what he could proved to...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Hey JeffG6363 we want to help with this and we apologize for the experience you had. Please send us a private message here on the Neighbourhood and we will get in touch with a team that will be able to take your case and help resolve it

  • JeffG6363's avatar
    JeffG6363
    Friendly Neighbour
    2 years ago

    How do I send private message ?

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      2 years ago

      When logged in here, there's a little envelope icon in the top right corner next to your round profile pic. Click on that, and on the next screen (your Inbox) there should be a purple icon around the middle of the screen to start a new message. Type in 'TELUS_Support' in the "Send to" field, give it a quick subject and then compose and send it over!

  • JeffG6363's avatar
    JeffG6363
    Friendly Neighbour
    2 years ago

    How do you send a private message ?

    Can your team not just simply contact at [mod edit: removed personal info]

    Im willing to come to a mutual agreement but slapping me with a 2000 dollar bill after your services were well short of what was promised simply is not acceptable in my opinion. Your salesman pulled a fast one and is not honorable at all