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On wed a Telus Rep shows up at my door when I was at work. One of my international students answered, she harassed him with questions while he kept saying please come back when the contract owner is h...
Dimo-X
Moderator
ModeratorThat's definitely not right, and not the norm either! Like Polecat mentioned, it's best you give them a call to sort all of that out and also establish who has the authority to make such changes moving forward. You can also ask them to remove your address from any Telus sales visits/campaigns.
All of these things have already been done months ago. It's been an ongoing battle with Telus since November. First tech problems, then billing and them breaking the contract to over charge and now this fraud by an employee. I'm actually talking with a lawyer.
- Dimo-X
Understandably a challenging situation, but outside of the support channels you referred to and what polecat also mentioned, you wouldn't be able to resolve an issue like that here on a forum.
- Lol I wasnt trying to resolve the issue on the forum I was using the forum to share what type of behaviour to expect from Telus. Not once did I ask for it to be resolved on this forum. Why even respond lol
