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Account won’t load, via App or Web page
I already have a service ticket started on this issue, however still not able to access my account I’m just wondering if anyone else or a more experienced Telus person has had this issue and how it w...
Hey DJR - send us a private message. I want to take a look
Update to this: After over a week of phone calls the TELUS Support forum came through victorious. It turns out the email, was associated to an old Telus corporate mobility account that has been cancelled for two year. Once we deleted that profile and the current one everything worked. Sounds simple but took a long time to get there. Thank you TELUS Support
