Forum Discussion
Account Issues Post Move
My name is Kay. I recently moved to a new location July 26 (When services were added at new address.). It says right under HOME SERVICES, that my account has 4 of them. Problem is it only lists 3,...
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Community Manager
Community ManagerHello. Not quite sure I understand. Do you have a TELUS Mobility account? Why would you need to change your phone number?
Sorry to confuse 🙂 No never had a mobility account ever. Telus is looking into it but confirmed that we only have just the 3 services. Did we get an old phone of someone's that wasnt properly closed out maybe?
- A-B
Most likely not. Have you seen any mention of this mystery service on your billing at all by chance?
Not to date no. But it shows under the home services header in the part that says 4 services, but never has in the actual bill itself.
