Forum Discussion
Account Collections Issue
I have been sent to collections by Telus for an alleged unpaid balance of $107.01 on my previous internet account (April 2021 – April 2023). However, my payments were set up as pre-authorized, and ev...
TELUS_Support
Official Support Team
Official Support TeamWe can take a look. We'll send you a private message to gather your info.
If this is still occurring to such a number of your customers (as it clearly is, see ElectricSheep's comment below), do you not see that this could potentially be a pattern? This seems systemic to me and reeks of bad faith practices.
