Forum Discussion

EJ123's avatar
EJ123
Neighbour
1 month ago

Account collection issue

I recently received emails from Resolve Financial Recovery claiming that I have an outstanding balance on my account.  Telus, could you please help me with this issue?

I would like to verify if there is an active outstanding balance under my account.

Thanks

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 month ago

    Hello EJ123, we'll do our best to help you here and thanks for reaching out to us ! Since we'll need to access your TELUS account, we'll send you a private message soon in order to get the right information.