Forum Discussion
account associated with access token is unknown or not found
I cant log to my telus tv+, keeps getting that same error when I input my correct credentials, which works fine to log in my Telus. This issue happens on multiple different devices (mac, tv, phone) ...
El-Eric
Community Manager
Community ManagerHi Joaobap - more than likely your My TELUS account needs to be linked on our end with your Optik service. Can you send us a private message to TELUS_Support so we can do that for you?
Yep, just sent yall a dm
