Forum Discussion

Ashk's avatar
Ashk
Neighbour
2 years ago

Access for installers on condo fiber?

So ive got the fiber to our doorway, telus ran this out years ago to our condo, others on my floor have had telus fiber, we have not. 

 

weve got that terminator and plug drilled through out wall like the image here in the comments. https://forum.telus.com/t5/Internet-Home-Phone/How-to-get-Fiber-into-my-Condo-unit/m-p/143634/highlight/true#M35019 

 

is there ANYTHING that the telus tech needs to do anywhere else in our building ie the telco/shaw/power/water room in the basement of our condo that i would need to find access to for the installer?

 

or can they simply plug into that and run the fibre inside our condo and plug in the ONT etc etc.

 

 

 

4 Replies

  • depends on the prewire. the OP terminal is hot and ready to go. Nighthawk may have been prewired lines to each suite requiring Telus connection room access

  • sorry i just realized i cant delete and posted thi sin the wrong section.

     

    • Ashk's avatar
      Ashk
      Neighbour

      So ive got the fiber to our doorway, telus ran this out years ago to our condo, others on my floor have had telus fiber, we have not. 

       

      weve got that terminator and plug drilled through out wall like the image here in the comments. https://forum.telus.com/t5/Internet-Home-Phone/How-to-get-Fiber-into-my-Condo-unit/m-p/143634/highli... 

       

      is there ANYTHING that the telus tech needs to do anywhere else in our building ie the telco/shaw/power/water room in the basement of our condo that i would need to find access to for the installer?

       

      or can they simply plug into that and run the fibre inside our condo and plug in the ONT etc etc.

       

      • Nighthawk's avatar
        Nighthawk
        Icon for Community Power User rankCommunity Power User

        For new installs, they will likely need access to the telco/electrical room where the fiber node is. There are rare cases where the fibre strand running to your unit may not be connected on the other end yet. In my building, for all first time installs, Telus needed access to the telco/electrical room.