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2 Step Verification Issue
This new second verification thing does not work for me. Years ago when we started a Telus account my wife used her e-mail and we shared the password. That worked fine for both of us. Now with 2 step...
Well I'll be darned 'xray'. I tried a different computer that had a different browser and Windows 10, instead of my usual Windows 11 browser.
After getting the code from my wife I was able to log in smoothly and had full access to our account! So, I am going to load an additional browser on my usual desktop that is compatible with the Telus login and go from there. Thanks 'xray'
TELUS_Support
Official Support Team
Official Support TeamIf you can't add or update the contact information, it might be best to contact Telus directly. Explain the situation and ask them to help link your email or phone number to the account for two-step verification purposes.
