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Wired speed with 1G speed?
Just switched to Telus 1G from Shaw yesterday, and max speed test on wired connection I can get is about 850. I called tech and he went through the standard procedures, restarting connection and mode...
From their website Get Gigabit Internet for only $99 per month | TELUS
"Up to 940 Mbps download and 940 Mbps upload speeds"
"Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, internet traffic, user device capability, applicable network management or server configurations. Maximum download speed for a hardwired device connection is 940 Mbps. Maximum speeds may not be achievable using a single device. Concurrent data streams may be required to access maximum speeds (i.e. 2 or more devices running at the same time)."
Shaw has a similar disclaimer Fibre+ Internet | Shaw
"Connection speeds may vary based on modem equipment, client device capability, building wiring, internet traffic and environmental conditions. "Up to" speeds are based on optimal conditions. Maximum download speed for a single hardwired device connection is 940 Mbps. Additional wired or wireless device connections are required to reach maximum download speeds of up to 1Gbps or 1.5Gbps (i.e. 2 or 3 x devices concurrently running at 500 Mbps each)."
This is a reality of the technology and generally advertised speeds are under "optimal conditions" and in reality may be considerably less.
I'm curious how the speeds you got from Shaw compared to the advertised speeds for the plan?
I'm actually getting speeds slightly higher than advertised on my Telus plan.
FuzzyLogic
Community Power User
Community Power UserFrom their website Get Gigabit Internet for only $99 per month | TELUS
"Up to 940 Mbps download and 940 Mbps upload speeds"
"Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, internet traffic, user device capability, applicable network management or server configurations. Maximum download speed for a hardwired device connection is 940 Mbps. Maximum speeds may not be achievable using a single device. Concurrent data streams may be required to access maximum speeds (i.e. 2 or more devices running at the same time)."
Shaw has a similar disclaimer Fibre+ Internet | Shaw
"Connection speeds may vary based on modem equipment, client device capability, building wiring, internet traffic and environmental conditions. "Up to" speeds are based on optimal conditions. Maximum download speed for a single hardwired device connection is 940 Mbps. Additional wired or wireless device connections are required to reach maximum download speeds of up to 1Gbps or 1.5Gbps (i.e. 2 or 3 x devices concurrently running at 500 Mbps each)."
This is a reality of the technology and generally advertised speeds are under "optimal conditions" and in reality may be considerably less.
I'm curious how the speeds you got from Shaw compared to the advertised speeds for the plan?
I'm actually getting speeds slightly higher than advertised on my Telus plan.
I was getting full advertised speed with Shaw or more sometimes. And whenever I couldn't, tech support would try various ways to assist me.
- FuzzyLogic
You are likely getting the best speed you can get, at this time, with Telus. You could talk to them again and have a technician come out and look at it if you feel you should be getting better speeds. Otherwise you may wish to return to Shaw or another ISP.
Not everyone on Shaw gets gigabit speed tests. It depends on a lot of factors, same as TELUS or any other ISP.
https://support.shaw.ca/t5/internet-discussions/gigabit-speed-test/td-p/21726/page/3
