Forum Discussion

kevex's avatar
kevex
Friendly Neighbour
8 months ago
Solved

Windows live 2012

Hello, I have been using Windows live 2012 to access my emails for years now and since yesterday it is blocking me from accessing my emails saying my name and password is incorrect. It is doing this...
  • Nighthawk's avatar
    Nighthawk
    8 months ago

    Additionally, the other reason I suggested getting a modern email program is that Windows Live Mail 2012 doesn't support modern encryption and Google will eventually block outdated mail apps. If the above mentioned email settings don't work, you may have to change the security options on the Telus email through a browser. That may give a temporary reprieve.

     

     

    Even though it is not recommended, and will only be temporary, to enable Less Secure app access, log in through a browser and:

     

    1. Click on the user icon in the top right and then click on Manage your Google Account:
    2. Click on Security on the left menu
    3. Click on Less secure app access
    4. Click on the toggle to enable:
    5. As long as the mail server settings match what is in my above post, re-try Windows Live Mail and see if it works now.
  • FuzzyLogic's avatar
    FuzzyLogic
    8 months ago

    I'll try to get this right. You need to fist login to your telus account via a web browser. Then go to this link for your security settings:

     

    Security

     

    From there you will need to enable 2-Step Verification if it's not already enabled.

     

    Once that's done you can then go to App Passwords at the bottom of the 2-Step Verification page and create one for the App that you are setting up (Outlook, Windows Live, etc. it's just a label to keep track of your App Passwords). Select Create and a password will be generated. Copy or write this down (including spaces) as there is no way that I know to view this password except when it's first generated.

     

    This will be the password you use in your Account configuration in the Mail app that you are using.

     

    Hopefully that's it.