Forum Discussion

HGolightly's avatar
HGolightly
Organizer
6 years ago

wifi

when I listen to Spotify on my Google mini it will frequently cut out.
Is there a way to fix this?

TIA

7 Replies

  • How far if the device from the router?
    Is the device connected on 2.4 or 5h GHz?
    Do you have the router Smart Steering turned on or off?
    • HGolightly's avatar
      HGolightly
      Organizer

      The router has been placed in a cupboard as I am in a new apartment build so it can’t be moved.

      Smart Steering is turned off.

      • xray's avatar
        xray
        Hero

        Let me ask again a different way. How far is the Google mini from the cubboard where your router is?

         

        It's possible that the cupboard location of your router it impactng the WiFi signal, especially if there are appliances between the router and your devices.

         

        If smart steering is off that means you have a separate SSID for 2.4 GHz and 5 GHz. Which one is your Google mini connected to? Since your router is inside a cupboard the 2.4 GHz would likely be better.